FAQs

Course / Accommodation / Transport:

What is the course?
The course is 13 miles. It starts and finishes at The O2 and does a lap around the Greenwich Peninsula. A more details course map will be available on the site shortly.

Is there accommodation available near the event?
There are lots of hotels close to the venue, you're best to visit www.theo2.co.uk for more information.

How do I get there?
For full transport options, including parking please Click Here

How do I know which roads are closed?
We will upload a map and resident information during the months leading up to the event. If this doesn't answer your query, please contact the race office on +44 (0) 20 8233 5900, Monday to Friday between 10am - 2pm.

Registration & Pre Event:

How do I know I've been accepted into the race?
If you applied and paid online then you'll receive a confirmation email from us. If you haven't received this then please let us know as soon as possible on info@runtothebeat.co.uk

Do I have to raise money for a charity?
No, you don't have to, but we hope that many runners will choose to raise funds for our official charity Leukaemia and Lymphoma Research or a charity of your choice.

Can I fundraise for my own charity?
Yes, if you have a confirmed entry you can fundraise for whichever charity you wish.

I'm interested in taking part but all direct places are sold out, is there a waiting list?
We don't have a waiting list, however if all direct places have sold out, you may be able to get a place from one of our Official Charities

Is there an age limit for the race?
The minimum age is 18. Please note this is determined by your age on 31st December of the race year and not your age on race day.

How do I race with a friend?
When you register you'll need to enter your predicted time for finishing the half marathon, this will affect who you start with on the day.

How do I cancel my entry?
You need to email info@runtothebeat.co.uk to advise us you're cancelling your entry, it will depend on when you cancel as to what you're entitled to; if you cancel within 7 days after first registering, we'll give you a full refund. If it's 90 days or more to the event, then we'll defer your space to next year free of charge. However if you cancel 0-89 days from the event then we'll reserve you a space on next year's event, providing you pay the entry fee. For full details please see our Terms and Conditions. Please note you will not receive your free race T-Shirt if you cancel.

Can I give my space away?
Unfortunately you can't. Due to health and safety it would cause problems for our medical teams and results service, who would have trouble identifying the new athlete. If race organisers become aware of anyone who swaps their race number they will be disqualified.

Will I receive anything before the event?
If you've entered online, you'll receive a confirmation email and we'll also send you updates of various information via eNewsletters. You will need to pick up your race pack prior to the race, but more details will follow on this shortly.

How do I change my contact details?
You can change them by using your username and password, this is found in your confirmation email. To amend the information please Click here and then click on the edit button.

How do I find out my wave time?
We'll confirm this online 3-4 weeks prior to the event. Your wave is determined by the predicted time you gave on entering the event. If you'd like to change this you will be able to move back on the day, but unfortunately not forward.

Where can I find advice on pre-race training?
You can find training advice on the Train with Nike+ and Nutrition and Hydration pages.

Race Day Information:

Where's the start / finish?
The race starts and finishes at The O2.

What time does the race start?
The race starts at 09:45am.

I'm worried I might not complete the race in time. Can I walk part of the way?
Of course you can, but please note due to time constraints the roads will remain closed for a certain period only, so you'll need to complete the 13 miles in under 3.5 hours before they start reopening. A road sweep vehicle will drive ahead of them, so you'll know this is happening. Please note, if the road sweep vehicle does overtake you but you'd like to continue running, you can, just please move onto the pavement and for your own safety be aware that all course and medical facilities will cease at this point.

What happens if I feel unwell whilst running?
If you need medical attention or are too tired to complete the course, please alert the nearest steward who will call for assistance.

Do I need to bring anything with me on race day?
Please bring your timing chip, race T-shirt (which has your number printed on) and any other personal kit you might need. If you are leaving your bag at the baggage drop please ensure it is the bag provided in your race pack - no other bags can be left in baggage drop on race day.

What should I do when I arrive on the day?
You should go to the athlete area which will be clearly signposted on your arrival.  The race pens are clearly divided by a colour so please enter the pen you have been allocated by the coloured band on your race t-shirt.

Are changing / shower / toilet facilities available?
There are changing facilities next to the baggage drop but unfortunately no shower facilities. There are 175 athlete toilets available near to the baggage tent so please use these if you are taking part, rather than queuing in the public area where there are fewer available.

Where do I leave my clothes / personal belongings?
You'll get numbered sticker and bag in your race pack, please just stick this to your bag before handing it in at the bag drop. This service is free to all runners, but all items are left at your own risk, so we advise you not to bring any valuables with you.

Will drinks be provided?
Yes, water and sports drink stations are positioned at intervals around the course.

Can I listen to my iPod?
Of course, it's all about the music!

What catering services will be available on the day?
The O2 has numerous food outlets catering for all your needs. There will also be light snacks and refreshment stands in the competitor village (near the start and finish line).

What do I do at the finish?
After you've crossed the finish line you get water and a medal, you can then collect your baggage from the marquee. The starting pens will have been changed into a meet and greet area for your friends and family. There will also be massage and first aid available.

What do I do with my chip?
There will be staff to collect the chips at the finish & baggage drop area. Please ensure you hand this in as otherwise we can't find out your race time.

How will I know my finishing time?
If you've given us your mobile number we'll text your race time to you shortly after the event. Provisional results will be posted on this website in the evening.

How do I buy a photograph of myself crossing the finishing line?
Please visit Sport Cam. You can search for photos by surname or race number.

Who do I contact for lost property?
Please email us at info@runtothebeat.co.uk and we'll get back to you as quickly as possible.